WordPress Hosting & Support Packages

Antenna sells WordPress as Software as a Service, meaning that the software license, hosting, security, warranty, support, and future upgrades are rolled into one monthly fee so you do not have to worry about a thing! 

Hosting Plans

 

STARTUP

GROWTH

SCALE

ENTERPRISE

WordPress Maintenance & Core Updates

Vetted Plugin Maintenance & Updates

Secure, Managed Hosting

Unlimited admin users

HTTPS
(SSL certificate included)

Content Delivery Network

Daily Backups
(with ability to restore)

Premium Plugins Antenna uses in standard builds
($236 /year value)

Yoast Premium SEO License
($89 /year value)

Cloud Platform

Google

Google

Google

Dedicated Google or Amazon

Storage

10 GB

20 GB

30 GB

Custom

Bandwidth per month (up to)

50 GB

200 GB

400 GB

Custom

Visits per month (up to)

25k

50k

200k

Custom

Secure Member Area*

 

Ecommerce**

 

Localization*

 

Multilingual

Multilingual and/or Multi-regional

Multilingual and/or Multi-regional

WP Multisite (up to)

 

2 sites

5 sites

Unlimited

PRICE (per month)

$199

$349

$499

Custom

PRICE (per year)
1 Free month

$2,189

$3,839

$5,489

Custom

*Plugin Licenses Included. 

**Plugin Licenses Additional.

Hosting Extras

  1. Geolocation: Personalize your audience’s experience with localized content (server side IP address detection).
    1. Startup Plan - $19 /mo
    2. Growth - $39 /mo
    3. Scale - $99 /mo
    4. Enterprise - Custom
  2. Additional offsite backups: $85 /mo
    1. Manual and Automated backups: every four hours, eight hours, twelve hours, daily, weekly, fortnightly or monthly.
    2. Backups made to Client’s external file storage/server. Options: Google Drive, Dropbox, Amazon Web Services, Rackspace, Microsoft Azure, FTP servers.
    3. Since backups are kept on external client file storage solution, the Client decides how many days of backups they would like to keep on their external file server
    4. Antenna's support team needs to have credentials to the file storage solution
    5. All data on the website will be backed up
    6. Upon request from Client, Antenna will launch a password protected version of the website based on any previous backup within one business day on a temporary domain. This enables the Client to see how the website looked at any previous day in history (starting from the launch of the new website).
    7. Antenna will help restore the website from any previous version upon the Client’s request.

Premium Support

All WordPress Hosting Plans come with Premium Support

  • Unlimited CMS Support (see below)
  • Initial 1 hour live virtual training session (upon request) and recorded training videos on how to use the CMS (more details)
  • 1 free hour of website updates per month (non-rollover) - limited to updates that a non-technical support user can make using the CMS
  • Daily Backups w/ One-Click Restore
  • Personalized Support Videos
  • Email Support (support@antennagroup.com)
  • Phone Support (312-489-8479)

Unlimited CMS Support

Includes our support staff helping with the regular use of the CMS for non-developer admin users:

  • Assistance related to any functionality of the CMS (excludes implementation of new features)
  • Assistance related to any website functionality
  • Website hosting server is down or operating at slow speeds
  • Website has a security issue that needs to be resolved
  • Website content needs to be restored from a backup
  • Trouble with accessing your website

Changes to the website or CMS are not included in the Unlimited CMS Support but instead will be part of support hours. 

Training

All training sessions will be performed virtually and will be recorded and shared with the Client. If multiple people need to be trained, it is expected all Client attendees will be available during the time of training. Any additional individual training sessions can be requested and will be billed at our standard hourly rate.