What's Included in the Basic Care Plan

For Squarespace clients only

Basic Support Plan

  • Squarespace Hosting License
  • 1 Hour of CMS Support per month
  • Initial 1 hour training of staff on how to use the CMS
  • Annual Site Audits (upon request)
  • Email Support (support@antennagroup.com)
  • Phone Support (312-489-8479)

CMS Support

Includes our support staff helping with the regular use of the CMS for non-developer admin users:

  • Assistance related to any functionality of the Content Management System (excludes implementation of new features)
  • Assistance related to any website functionality
  • Website hosting server is down (no time limits)
  • Trouble with accessing your website (no time limits)
  • Billing related items (no time limits)

Any changes to the website or the CMS are not included in the CMS Support but instead will be part of billable support hours.